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Client Survey

We pride ourselves as the leader in resolution. One way we do that is asking our clients for feedback, suggestions and reviews to help us keep improving. We would deeply appreciate your ideas and assessments.

How was your experience with the case management and scheduling of your alternative dispute matter?

Unacceptable Poor Satisfactory Good Excellent

Please tell us how we can improve our case management and scheduling.

How was your experience with your mediator’s neutrality and understanding of your case?

Unacceptable Poor Satisfactory Good Excellent

Please tell us how our mediator could have improved your experience.

How was your overall experience with the accommodations, lunch and staff at maps®?

Unacceptable Poor Satisfactory Good Excellent

Please tell us how we could have improved the accommodations, lunch and staff.

Please tell us what you would like to see improved or changed at maps®.

Please tell us if you had an exceptional experience with any maps® employee, mediator or service.

Is there a service or technology you would like to see introduced or improved at maps®?

Please check the following services offered by maps® and its strategic business partner maps® Lien Resolution Services, LLC for which you would like to receive more information and/or need the service:

maps®

Arbitration
Continuing Education
Jury Focus Groups
Mediated Settlement Days
Medical Accounting Review
Mock Appeals
Ombudsmen
Umpires

LRS

MSA Allocation Report
Conditional Payment (Lien) Search
Conditional Payment (Lien) Negotiation
Medical Cost Projection
Consulting/Mentoring Services

*Date of mediation May we contact you for more in-depth feedback? Yes | No

Name Phone Number Email Address

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resolutions@maps-adr.com
NEW ORLEANS • Two Lakeway Center • 3850 N. Causeway Blvd. • Metairie, LA 70002
BATON ROUGE • Two United Plaza • 8550 United Plaza Blvd. • Suite 904 • Baton Rouge, LA 70809
NORTHSHORE • 406 N. Florida St. • Suite 2 • Covington, LA 70435

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